
The Australian Government's Hearing Services Program provides subsidised hearing services and devices to eligible Australians with hearing loss. This program aims to improve the quality of life for those experiencing hearing difficulties by offering access to high-quality hearing aids and support services.
For pensioners, the program offers significant benefits, including fully subsidised hearing aids and ongoing support. Eligible pensioners can receive a voucher that covers the cost of hearing assessments, fitting, and maintenance of hearing devices. This ensures that those on a fixed income can access the necessary hearing care without financial strain.
Amplifon is an accredited service provider to the Australian Government Hearing Services Program (HSP).
The purpose of the program is to provide fully or partially subsidised hearing aids and services to Australians who are eligible under rules set out by the Department of Health. Through the program, the Department is working towards reducing the occurrence and impact of avoidable hearing loss by providing access to quality hearing services and devices for eligible participants.
Amplifon is a contracted service provider with the Department of Health’s Hearing Services Program and can help you access these services. The Government Hearing Services Program website lists the full support that eligible participants can receive.
To be eligible for the Hearing Services Program, generally you must meet one of the following criteria:
Generally, you must be an Australian citizen or permanent resident, or live on Norfolk Island. Eligibility extends to those aged 21 years or older who hold a Pensioner Concession Card, a Veteran Gold Card, or a Veteran White Card (for hearing-specific conditions).
Members of the Australian Defence Force and individuals referred by a Disability Employment Service are also eligible. Additionally, the program includes Community Service Obligations (CSO) for those under 26 years old, Aboriginal or Torres Strait Islander people aged 50 years or over, and those living in remote areas. You can use the online eligibility checker to confirm your status and find out more about the application process.
Please note that a Seniors Health Card does not alone provide eligibility for the program.
The Hearing Services Program requires new clients to provide a medical certificate as part of their application process. This certificate, completed by a doctor, confirms that the applicant has undergone a medical assessment to rule out any treatable medical conditions that might be causing their hearing loss. The medical certificate ensures that clients receive appropriate and safe hearing services tailored to their needs. Once the certificate is obtained, clients can apply for the program online or through a registered service provider.
To apply for the Hearing Services program (HSP), follow these steps:
Once your application is successful, you will receive a welcome pack with information about the program and a list of providers in your area. You can then book an appointment with your chosen provider to have your hearing assessed.
The Hearing Services Program (HSP) portal is an online platform provided by the Australian Government to facilitate the administration of hearing services. This portal allows service providers to:
The portal is designed to streamline the management of hearing services, making it easier for providers to deliver high-quality care to their clients.
Some of the services you can receive include:
If you meet the eligibility criteria as determined by the Department of Health Hearing Services Program, you can receive fully subsidised hearing aids.
So yes, it is considered "free-to-the-client" because it is fully subsided by the Government program.
Amplifon is an accredited service provider with the Department of Health’s Hearing Services Program and can help you on checking your eligibility and accessing these fully subsidised services.
Clients from other service providers regularly transfer to Amplifon for our care and our services. This is an easy process and comes at no cost to you.
The reasons for switching often include:
The relocation is easy, and we can do it online or over the phone.
Call us today on 1800 704 189 and see our difference.
*Conditions apply under the Australian Government Hearing Services Program
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